Trends in Commercial Specialty Insurance for 2025
As 2025 opens, the commercial specialty market is shifting from an all-out hard cycle to a…
Featured Posts
How AI-Powered Workload Visualization Improves Team Performance
From static dashboards to predictive capacity planning Workload views that only show today’s queues are too…
Certificate of Insurance Requests: Automating for Speed and Accuracy
Why COI requests slow teams down COI intake often comes through shared inboxes with incomplete details,…
The Complete Guide to Streamlining New Business and Renewals
Modern underwriting teams win on process. Streamlined intake, clear handoffs, and predictable SLAs reduce leakage, speed…
Transportation Insurance Workflows: Unique Challenges and Solutions
Transportation risks change daily. Drivers rotate, routes shift, VINs are corrected, and filings cannot be late….
SLA Tracking and Escalations: Nothing Falls Through the Cracks
Strong insurance operations run on clarity, consistency, and follow-through. Service Level Agreements (SLAs) make expectations explicit-but…
Role-Based Task Assignment: Keep Teams Focused and Accountable
Insurance workflows move faster when every task reaches the right person the first time. Role-based task…
AI submission processing is gaining speed
MGAs overwhelmed by unstructured inboxes are turning to AI to classify, extract, and route submissions at…
Second-order thinking for faster binds
MGAs that cut quote-to-bind time in half do not just work faster. They redesign the flow,…
